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Niagara County Community College Financial Aid Technical Assistant in Sanborn, New York

Position Information

Position Title Financial Aid Technical Assistant

Position Category Full Time Staff

Position Status 12 Month

FLSA Exempt

Advertised Salary $43,811

Department Financial Aid

Working Hours Monday - Friday (Evening and weekend hours may be required)

General Description

SUNY Niagara is seeking a dedicated and detail-oriented individual to join our Enrollment Center team as a Financial Aid Technical Assistant. In this role, you will work collaboratively with the Admissions and Records office as well as other campus departments to assist students with the financial aid process. The ideal candidate will have excellent communication abilities, and a passion for helping students and supporting their success by meeting with them to discuss and implement the Financial Aid process.

SUNY Niagara provides phenomenal benefits to our employees. Please visit to view our benefits offerings. SUNY Niagara’s exceptional work environment fosters growth and personal fulfillment. As an employee, you can expect:

Work-Life Balance: When employees can balance their work and personal lives, they are happier, more productive, and better positioned to support our students. At SUNY Niagara, generous paid time off, holiday, and leave policies make this possible. Our college closes for winter break from late December through early January and a week in mid-March for spring recess. In the summer, employees observe a four-day workweek, allowing them to enjoy all that Western New York offers.

Professional Growth: SUNY Niagara cares about employees’ professional advancement and development. You will have access to ongoing training, programs, and workshops. We support career growth and encourage employees to pursue further education.

Welcoming Culture: SUNY Niagara values the principles of equity, diversity, inclusion, and social justice as they create a sense of belonging for our students and employees. We foster a collaborative culture that respects and appreciates different perspectives, ideas, and backgrounds which contribute to the richness of our institution. We believe that our diverse, inclusive community enriches the experiences of students and employees alike.

Meaningful Work: At SUNY Niagara, your work will directly impact the lives of our students and the region we serve. Our college is for all who are passionate about teaching and focused on supporting students. Our small class sizes facilitate engagement. You will shape students’ futures, prepare them for successful careers, and empower them to contribute to society. Your dedication and expertise will propel students to achieve their educational goals.

Become part of an institution that values employees, positively impacts students’ lives, and invests in its community.

Typical Work Activities

  1. Financial Aid duties may include:
  • Balance the Pell program,

  • Monitor and process academic standards for student files,

  • Assist the Director with the audit file review,

  • Process student loans,

  • Assist the director with filing the FISAP ,

  • Coordinate financial aid outreach including helping students complete FAFSA’s, withdrawal and overdue account advisement.

  • Manage student ISIRs,

  • Implement and update the financial aid award system,

  • Oversee the SEOG and Federal Work Study programs,

  • Reconcile the grants and loans programs,

  • Disburse funds from COD ,

  • Oversee Veterans awarding, certification, work study and events.

  1. Assist prospective students with the Financial Aid process.

  2. Attend college fairs, parents’ nights, SUNY recruitment functions, and other recruitment-oriented activities and events both on and off campus.

  3. Plan & implement financial aid activities for students from all backgrounds which may include high school visits, business & industry, community-based organizations and other markets as assigned by supervisor.

  4. Support daily operations of the Enrollment Center.

  5. Serve on college committees as requested.

  6. Other duties as assigned by the Director of Financial Aid.

    Essential Functions

Must be able to relate well to navigate relationships with a diverse population of the administration, faculty, staff and student body and prospective students; must be able to coordinate numerous tasks and projects simultaneously; must be able to operate the student data base system; must be able to prepare and present reports; must be able to prepare and provide presentations to groups; must have capability to travel; must be able to work evenings and weekends as required; ability to physically perform the duties of the position with or without an accommodation.

Required Qualifications

  • Bachelor’s Degree;

  • One year full-time or equivalent part-time paid professional experience working in a higher education setting;

  • Work experience that includes preparing and making presentations to groups.

  • Valid driver’s license.

    Desirable Qualifications

  • Master’s Degree in Student Personnel Administration/Higher Education or related field;

  • Experience in college financial aid processing.

  • Experience with Banner student information system;

  • Experience utilizing Microsoft Office Word, Excel, and Publisher.


    About SUNY Niagara

    SUNY Niagara is a thriving educational institution located between the picturesque landscapes of Niagara Falls and the vibrant city of Buffalo, NY. Our college serves a diverse student population and is committed to providing a supportive and inclusive learning environment. With a commitment to academic excellence and student success, SUNY Niagara offers a supportive and collaborative environment for both faculty and staff.

    SUNY Niagara is an accredited institution of higher education that offers high-quality academic programs leading to degrees and certificates that are supported by outstanding student services. The top 4 majors of our students are Liberal Arts and Sciences, Nursing, Psychology, and Criminal Justice. In 2023, SUNY Niagara ranked #1 in graduation rate among community colleges in New York State!

    SUNY Niagara provides a variety of cultural, athletic, social, and international experiences, as well as community education, small business, and workforce development that supports economic development that positively impacts the quality of life of valued stakeholders. The college operates through a collegial model of shared governance and transparency and is accountable for meeting the highest standards of professionalism and integrity.

    SUNY Niagara has two locations in western New York consisting of 287 acres and 11 buildings. The Sanborn, campus is minutes from Buffalo, Niagara Falls, and the Canadian border and is centrally located between the county’s three main cities of Lockport, Niagara Falls, and North Tonawanda. The Sanborn campus offers a traditional college experience with world-class academics, knowledgeable faculty members, state-of-the-art classrooms, NJCAA athletics, and on-campus housing. We continue to invest in our facilities with the addition of the Learning Commons Center, which has become the nucleus of the campus; a place for faculty to collaborate and help students develop critical thinking skills while incorporating state-of-the-art technology and innovative student support services. We also modernized our campus dining commons, providing quality meal options in a sleek, comfortable, collaborative environment.

The Niagara Falls Culinary Institute ( NFCI ) is located in the heart of one of the world’s biggest tourist destinations, Niagara Falls. Fully outfitted with modern labs and tools for students to use as they train in both classic and trendy techniques, NFCI is home to Culinary Arts, Baking and Pastry Arts, and Hospitality programs. The college also operates Savor, a fine dining restaurant, and La Patisserie, a European-style pastry café, at NFCI .

Our college nurtures and empowers its students and employees in ways that recognize and value our common humanity as well as the richness of our diversity. SUNY Niagara welcomes applicants who want to join a leading regional institution that provides a dynamic, educational environment, responds to students’ current and emerging needs, and strengthens its community. At SUNY Niagara we embrace diversity and promote inclusion throughout the institution by recognizing, accepting, and celebrating differences within our campus and surrounding communities. Therefore, we desire and pursue candidates who share those principles and encourage applicants from all backgrounds to apply to our positions.

EEO Statement

SUNY Niagara does not discriminate and prohibits harassment or discrimination related to any protected category including creed, ethnicity, citizenship, national origin, sex, gender, pregnancy, disability, marital status, political or social affiliation, age, race, color, veteran status, military status, religion, sexual orientation, domestic violence status, genetic information, gender identity, gender expression or perceived gender. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

Posting Detail Information

Posting Number S287P

Open Date 04/23/2024

Close Date

Open Until Filled Yes

Special Instructions Summary

For full consideration, applications must be submitted by May 19, 2024. If a viable candidate is not found during the initial review, applications submitted after May 19, 2024 will be considered.

SUNY Niagara considers only those applications that clearly demonstrate the applicant meets all required qualifications as indicated on the posting, please review the qualifications before applying. Persons meeting the required qualifications as stated above should submit the following:

• cover letter that addresses each of the qualifications

• resume

• unofficial transcripts

• names and contact information for three (3) current, work related references

Incomplete packets will be rejected for lack of information.

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • What is the highest level of education attained?
  • GED

  • High School Diploma

  • Associates Degree

  • Bachelors Degree

  • Masters Degree

  • PHD

    • How many years of full-time or equivalent part-time paid professional experience working in a higher education setting do you have?
  • No experience

  • Less than 1 year

  • 1 - 2 years

  • 2-4 years

  • 5 plus years

    • Do you possess a valid Drivers License?
  • Yes

  • No

    Documents Needed to Apply

    Required Documents

  • Resume

  • Cover Letter

  • Transcripts

    Optional Documents

  • Letter of Recommendation

  • Transcript 2

  • Transcript 3