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Legends Hospitality Concession Stand Worker in Saratoga Springs, New York

Description

The Role:

The Concession Stand Worker is responsible to provide excellent customer service. Prepares and serves a variety of menu items. Sells items and collects payment and provide correct change to the guests.

Company Overview:Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Job Description: The Concession Stand Worker is responsible to provide excellent customer service. Prepares and serves a variety of menu items. Sells items and collects payment and provide correct change to the guests. All Concession Stand Workers will report directly to their locations Concession Stand Captain. Concession Stand Worker is an all-inclusive title for cashiers, bartenders, and food runners (under 18-years old).

Responsibilities:

  • Prepares simple menu items.

  • Sells items, collects payment and makes correct change.

  • Interact with guests in order to assure customer satisfaction.

  • Carefully enters all sales into POS system to ensure that all purchases are accurately recorded.

  • Serves patrons’ food and beverage order quickly in proper portions with a courteous demeanor.

  • Verifies I.D. on all customers ordering alcohol.

  • Suggestively sell and up-sell items.

  • Fulfill all assigned opening and closing duties.

  • Prepares all food/beverages in-line with company procedures.

  • Maintains a clean, neat and safe work area.

  • Interact with co-workers in order to assure compliance with company service standards, company inventory and cash control procedures.

  • Participate and train in Techniques for Effective Alcohol Management (T.E.A.M) in order to adhere to state/local and Legends alcohol service policies.

  • Ability to perform arithmetic operation involving all United States monetary units (add, subtract, multiply and divide).

Qualifications:

  • Applicants must be at least 16 years old (applicants that are 16 or 17 years old will be routed into kitchen/food runner positions).

  • Ability to work a flexible schedule to meet service demand levels, including days, nights, weekends and holidays.

  • Ability to interact positively with co-workers in order to assure compliance with company service standards.

  • Ability to multi-task in a fast paced, team orientated setting.

  • Ability to work in an open aired environment during all climate conditions.

  • Must meet state and local health requirements for food handlers and alcoholic beverage services.

  • Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds, up and down stairs/ramps.

  • Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.

This a Part Time seasonal position.

Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.

Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you.Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Qualifications

Skills

Preferred

  • Customer Service: Expert
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