Saratoga Arms Front Desk Agent in Saratoga Springs, New York
Are you that welcoming person who possesses people, multi-tasking, and organizational skills? We are looking for a go-getter to work at our 4 Diamond hotel.
-16-24 hours per week. 2 days per week, shifts are normally 3-11pm Sundays and Mondays and additional days as needed. This is a part time seasonal and year round position.
-The following are the areas and type of work we are looking to hire. Do you have the capability to work in all of the various positions below?
Front Desk duties include, but are not limited to:
-Greets guests and check them into their room.
-Answer questions and provide general concierge duties (dinner reservations, thing to do suggestions).
-Should be familiar with the Saratoga Springs area to assist with guest's travel needs.
-Check guests out at end of their stay.
-Take phone reservations.
-Handle guest payments and reconcile day's accounting.
-Handle guest issues with self-confidence and composure.
Dining Room duties include, but are not limited to:
-Dining room set up.
-Prep the dining room for breakfast service.
-Clean up dining room and kitchen.
-Reset dining room for the next day.
Group Meetings and Executive Retreats duties include, but are not limited to:
-Set up Conference Room.
-Clean up of dining room and kitchen.
-Warm and desire to serve.
-Ability to juggle multiple duties, sometimes at once, while staying focused and collected.
-Can follow directions easily.
-Doesn't shy away from hard work.
-Has a friendly way about you.
-Works well with other people and builds rapport quick with team members.
-Has a great attention to detail and quality of work.
-Is a high communicator.
-Takes ownership and pride in your work.
-Adapts very well to change on the go.