New York Seasonal Jobs

Job Information

House of Blues Venue IT in Saratoga Springs, New York

Job Summary:

WHAT YOU’LL DO

  • Provide onsite IT troubleshooting assistance as needed to venue administrative, operations and production staff.

  • Identify, track and help to resolve persistent issues, and ensure venue technology problems, issues, or needs are reported to appropriate remote support or service delivery teams, following established escalation procedures.

  • Provide onsite assistance to tour production by helping to establish artist Internet connectivity or otherwise fulfill the terms of artist/tour IT riders prior to and on “day of show.”

  • Provide proactive “day of show” IT event support by ensuring there are no outstanding IT hardware/software issues with point of sale or access control technologies prior to gates opening for fans.

  • Assist with deployment, inventory management, and maintenance of onsite POS terminals.

    WHAT YOU’LL BRING

  • Experience with and in-depth knowledge of Apple iOS, MS Windows, and network technologies is preferred.

  • Self-motivated, capable of independent reasoning and troubleshooting

  • Highly organized and strong attention to detail

  • Must be able to adapt to a constantly changing and at times stressful work environment.

  • This position requires flexibility with scheduling; including the ability to accommodate evening and weekend on-call shifts, holidays, as well as extended hours for events and summer festivals. Availability to consistently provide event support is a requirement of this role.

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