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Children's Aid Case Aide (FFT) in Staten Island, New York

Case Aide (FFT) 11/3/21Full Time--Staten Island

Job ID: 004545

Position Summary:*TheFunctional Family Therapy (FFT) Case Aidewillprovide culturally competent, case management and advocacy to families in the FFT Programs in compliance with ACS policies and procedures.*

TheFFT Case Aideis a member of a clinical team that comprises of a Director, FFT Supervisor and 5-7 FFT therapists in theBronx or Staten Island and Manhattan.The Case Aide’s duties are performed in support of, as well as in coordination and collaboration with the FFT therapists, Educational Employment Specialist and supervisor. The primary duties of the Case Aide are to conduct home and financial assessments as well as safety and risk assessments of all children in the home. Based on these assessments, the Case Aide will provide families with direct case management and advocacy services to address families’ need for support in areas such as PA, housing, DOE, and referrals for community-based services such as parenting classes, mental health services, after school activities, summer camps, and other pro-social activities, etc.

When required, the case planner role in some cases approaching closure, may be transferred from the FFT therapist to the Case Aide. In these instances, the clinical/evidence-based treatment ends and the Case Aide becomes the program staff primarily responsible for ensuring compliance with ACS and OCFS child welfare mandates on the assigned cases.

Responsibilities:General responsibilities for the position ofFFT Case Aidewill be to support the work of the FFT Therapists. Case Aides provide support to*by assisting families with concrete needs and services, entitlements, pro-social activities, emergencies and referrals to support services to alleviate barriers to their participation in treatment. The Case Aide for theStaten Island/ Manhattan*program will be expected to travel between each borough to meet the needs of clients and the program. Tasks of the FFT Case Aide include, but are not limited to:

  • Assist with concrete case management tasks, e.g. NY Times Neediest requests such as rent arrears, utility shut off, furniture assistance, food, specific assistance, etc.

  • Perform system updates on PROMIS, CONNX and eVOLV.

  • Engage in outreach activities in the community in order to attain required 20% utilization from self-referrals as required by contract.

  • Collaborate with Educational and Employment specialist to monitor school attendance, obtain school records and intervene with DOE when appropriate to develop an appropriate education/vocational plan for youth.

  • Request and obtain medical records for all minor children.

  • Assist with creation and maintenance of case records for FFT unit.

  • Conduct “Safe Sleep” assessments of infants and ongoing in-person safety and risk assessments of all children in the home as needed.

  • Conduct home assessments as well as assessment of financial resources for families as needed.

  • Research and identify appropriate community-based services to support families, e.g mental health programs, DV programs, pro-social activities for adolescents etc.

  • Accompany clients to entitlement appointments such as HRA/Public Assistance.

  • Make referrals/appointments to agencies/collaterals as needed.

  • Complete all required child welfare documentation such as progress notes, assessment forms, etc.

  • In rare instances if Case Aides are assigned a case planner role on cases, Case Aides perform child welfare tasks as described above on the assigned cases as well as complete FASPs and/or Plan Amendments when required.

  • May be required to accept cases in other boroughs where we have contracts for FFT (Bronx, Manhattan/Staten Island).

  • Attend all trainings necessary to perform above tasks.

  • Ability to work flexible hour, including working remotely in the field, community or various Children’s Aid (CA) offices to meet the needs of families and improve efficiency and management of time and resources.

  • Accept other tasks as necessary for the success of the program and the role.


  • Bachelor’s degree in social work (BSW) or a BA in a related field required.

  • Related experience working with adolescent and/or families preferably in a child welfare, juvenile justice or mental health settings.

  • Bilingual in English and Spanish preferred.

  • Ability and willingness to work with families and teens in the home, school and other appropriate settings in the community.

  • Ability to work flexible hours including evenings and some weekends as needed.

  • Ability to work independently, as well as contribute to a team.

  • Very good interpersonal/communication skills, including ability to write well and complete documentation in a timely manner.

  • Computer literate.

  • Driver’s License preferred, but not required.


Job Type Full Time

Location --Staten Island