Avaya Inc. Enterprise Account Manager in Syracuse, New York
Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.
About the Responsibilities
Identify, build, position Avaya cloud and premise Unified Communications/Contact Center solutions.
Upsell existing engagements.
Follow up on past engagements.
Communication of the Avaya value proposition to senior-level customer contacts.
Alignment of messaging to the vertical nature of the customer business, especially Healthcare, Financial Services, Insurance, Technology products/services, Retail and Business Process Outsourcing.
Coordination with Avaya sales team to develop Territory Strategy Plans, Account Strategy Plans and Opportunity Strategy Plans.
Work with Avaya resources to develop & position the appropriate solution to fit the customer needs.
The Enterprise Account Manager is the 'face' of Avaya for our clients and customers and must be an effective communicator, a strategic thinker, and a polished and seasoned seller in the communications sector
About the Requirements
Proven experience selling technology solutions into commercial businesses including UC, CC, CPaaS, Video, Data-Networking, e911, business continuity, and management applications.
SKILLS & COMPETENCIES
Successful sales process training in methodology such as Challenger Sales, Solution Selling, MEDDPICC, Customer Centric Selling, Selling Through Curiosity, Enterprise Selling Process, Target Account Selling, etc.
Proficiency with Salesforce.com and Office365
Travel 40-60%; predominantly in-region with occasional trips for corporate events
Bachelor's Degree in a Business, Communications, or IT discipline preferred