EY Enterprise Asset Management (EAM) Senior Manager in Syracuse, New York
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
As an EAM professional, you’ll be focused on bringing solutions and strategies to advancing our clients work & asset management capabilities. You’ll work with high-performing teams that drive growth and deliver exceptional client service, ensuring that you play your part in building a better working world through better working assets.
As a Senior Manager, you will be responsible driving the sales pipeline and designing Maximo EAM solutions for customers in the Power & Utility industry with the objectives of increasing revenue, profitability and market competitiveness; ensuring that solutions provided meet customer requirements; and ensuring the design and delivery of complex solutions as per customer requirements.
Your key responsibilities
The EAM Senior Manager will provide Maximo consulting services to EAM clients in Power & Utilities, helping them improve business performance.
Develop external eminence across the sub-capabilities in the EAM space
Promote an effective forum for sharing EAM expertise
Strengthen our collective EAM knowledge, helping resolve our clients' EAM challenges
Work with the business development team to jointly assess customer opportunities
Capture Maximo requirements and end-to-end design solutions addressing customers’ business drivers
Support development of new Maximo opportunities in conjunction with the business development teams
Where appropriate, provide consultancy to customers in the development of their requirements
Actively participate in the RFI/RFP process and development of proposals in line with customer needs, liaising and qualifying with other colleagues as necessary
Present technical solutions to customers, both formally and informally, as required
Author high-quality, informative content as a with solution descriptions, diagrams as part of the RFI/RFP process
Be the voice of the market; gather and consolidate market observations and trends
Validate order documentation before submitting it to the delivery team
Provide additional information and advice to the Service Delivery and Operations team during the implementation that drive successful delivery engagements that are profitable and of the highest quality
Provide various levels of reports for top opportunities, weekly progress reports and ad-hoc reports requested by management
Maintain and upskill knowledge of various products, services and industry practices
Skills and attributes for success
You’ll need strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues at all levels. You’ll challenge and inspire both co-workers and clients to think about difficult situations in new and transformative ways. You’ll promote diverse and inclusive teaming and leadership.
By drawing on your knowledge and experience, you'll provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership. You'll actively contribute to improving operational efficiency on projects
and internal initiatives.
In line with our commitment to quality, you'll consistently drive projects to completion and determine that the work is of a high quality. Your role in leading teams or parts of teams on engagements will depend on the size of the engagement and will be under the responsibility of higher levels. They will look to you to anticipate and identify risks and escalate issues as appropriate.
As an influential member of the team, you'll help create a positive learning culture, coach and counsel junior team members, and help them develop.
To qualify for the role, you must have
A bachelor’s degree in Business, Information Technology, Engineering, Marketing, Economics, Finance or a related field
A minimum of 8 to 10 years of related work experience or a graduate degree and 7 years of related work experience
A minimum of 8 years of experience delivering Maximo services to EAM clients
Experience leading teams, managing engagement economics and business development
Flexibility to work across advisory services if needed
Proven work experience in one or more of the following areas: Utility (Transmission, Distribution, Generation, Nuclear), Oil and Gas, Media and Entertainment, Regulatory, Customer, Supply Chain, Finance Transformation, implementation.
Willingness to travel; valid driver’s license and US passport required
Ideally, you’ll also have
Bachelor’s degree in Information Technology, Computer Science or a related field
Utility experience a major plus
Master’s degree in Information Technology, Business Administration or a related field
EAM product experience a major plus
EAM Configuration tools desired
What we look for
We’re interested in passionate leaders with a strong vision and a desire to stay on top of trends for their areas of expertise, and specific skills and knowledge to contribute to our clients and teams. If you have a genuine passion for helping businesses achieve the full potential of their data, this role is for you.
What we offer
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
EY | Building a better working world
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