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ASM Global Event Security Guard (DAY SHIFT ONLY) in Syracuse, New York

POSITION: Event Security Guard (Day Shift Only)

DEPARTMENT: Security

REPORTS TO: Event Security Manager

FLSA STATUS: Part-Time, Non-Exempt

HOURS: 8am-5pm on Concert Days

VENUE: Empower FCU Amphitheater at Lakeview

COMPENSATION: $18/hour

NYS SECURITY GUARD LICENSE REQUIRED<<

This job posting is for the day shift on event days. To apply for the evening shift (during the show) Event Security Guard position, visit this link: https://asmglobal.wd1.myworkdayjobs.com/en-US/careers/job/Event-Security-Guard-at-Empower-FCU-Amphitheater_R100114027?locations=51b0297a66350101a310018ff0c60000

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venue stadiums, arenas, convention centers, and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be a part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

As a member of our (daytime) Event Security Team, you will focus on pre-event set-up, access control, asset protection, and ensuring a secure environment for the tour, staff, and vendors. You will also have the opportunity to work security on show nights, if interested. This is a seasonal, part-time, event-based position that will begin April/May 2025 and end September/October 2025.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assist in setting up security checkpoints, including barricades, metal detectors, and bag check stations.

  • Ensure all security equipment is functioning properly.

  • Check credentials and prevent unauthorized individuals from accessing restricted zones before the event.

  • Identify and address any suspicious behavior in and around the venue.

  • Report safety hazards such as unsecured fencing, tripping hazards, or fire risks before the event begins.

  • Other duties as requested.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

  • New York State Security Guard License, and

  • High school diploma or GED, and

  • 1-3 years of verifiable experience with customer service and security.

SKILLS AND ABILITIES

  • Exceptional hospitality and customer service skills, service standards, guest relations, and etiquette.

  • The ability to communicate in a clear, professional, and courteous manner which fosters a positive, enthusiastic, and cooperative work environment.

  • High level of confidentiality and ability to handle sensitive situations.

  • Some knowledge of radio communication.

  • Ability to make professional, independent, and good judgment decisions within proper policy and procedures.

  • Ability to work well in a team-oriented, fast-paced, event-driven environment.

  • Tolerant to work under adverse outdoor conditions including extreme heat or cold and exposure to heavy dust, dirt, and cleaning agent odors.

PHYSICAL DEMANDS

  • Ability to stand for long periods of time.

  • Ability to use hands/fingers to grasp or feel.

  • Ability to talk clearly and concisely with guests and team members.

  • Ability to hear guests and team members.

  • This position requires walking, lifting, carrying 50+ lbs, and occasional sitting.

  • This position may be exposed to adverse conditions such as loud noises, pyrotechnics, etc.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, protected veteran status, or any other characteristic protected by federal, state, or local law. We provide reasonable accommodations for qualified individuals with disabilities in the application and hiring process. Legends & ASM Global is a VEVRAA Federal Contractor, encouraging Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply.

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