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Syracuse University Financial Aid Counselor in Syracuse, New York

The Financial Aid Counselor participates as a member of a team to provide counsel to prospective and enrolled students and their parents on matters pertaining to financial aid (i.e., advising students and parents about need-based financial aid and financing options at the university and performing needs analysis to determine students' eligibility for aid. Each counselor is responsible for a student population of approximately 1,200 enrolled students receiving some form of financial aid. Counselors perform needs analysis to determine federal and institutional methodology and use professional judgment as appropriate to make adjustments to calculations. Counselors represent the office at both on and off campus events throughout the year (First Year Forums, high school financial aid nights, First Year and Transfer events throughout the year with admissions, etc). Provides extensive customer service to students and parents via personal visits, telephone and email which is very heavy during the admission and returning award seasons.