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Employment Solutions Management, Inc. Lead Onsite Staffing Manager in Syracuse, New York


Lead Onsite Staffing Manager

Do you want to utilize your exceptional customer service abilities in a challenging, client-facing role?

We are seeking a motivation-driven Lead Onsite Staffing Manager to join our Remedy Intelligent Staffing team located in Syracuse, NY. If you are a dynamic individual who loves working in a fast-paced environment and helping to change people's lives, then we are the company you have been searching for!

EmployBridge is a place where your career and passion come together.

Your Opportunity

Fosters a consultative relationship with the client across all levels of management to ensure a clear understanding of the client's business, staffing needs, culture, and program expectations

Develops and executes effective recruiting strategies that deliver the applicant flow and hiring results to meet and exceed fill rate and on-time fill rate goals

Anticipates and understands the local talent market and put in place a workforce planning strategy to ensure a continuous pipeline of quality talent

Delivers client customized new hire orientations

Runs and creates reports to identify workforce challenges. Escalates when appropriate and collaborates with the client to deliver, decline, or adjust expectations (using CRM, Power BI, time/attendance software)

Proactively identifies and raises issues around limited and/or excess staff capacity

Collaborates with the client to address and resolve staff interpersonal, personal, and/or professional development needs

Serves as an escalation point for Client, Procurement, Operations, and HR Managers to discuss issues or requests involving the client program and/or associates

Coaches associates on policies that could have legal implications and involve onsite HR and leads investigations

Maintains high levels of customer satisfaction through regular communication and quarterly business reviews with the client

Oversees team duties and responsibilities, coaches, and develops team, and assigns and ends associate assignments

Conducts audits related to brand and regulatory requirements

Your attributes

Successful track record of increased customer service levels and satisfaction, the enhanced scope of responsibilities, and working relationships with colleagues/management

2+ years of progressive responsibility in operations management and leadership

HR and data management experience

Demonstrable success managing a team or process

Familiarity with a heavy process-oriented environment

Able to lead, organize and build effective and diverse teams

Must have seasoned critical thinking and problem-solving skills

Practical experience and comfort with using operational software, Microsoft Office products, and basic data management tools for analysis

Ability to communicate professionally and effectively across all platforms

The EmployBridge Story

EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches.

EmployBridge offers a competitive benefits package that includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and more. We also offer a variety of career paths and encourage promotion from within.

At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at .

EmployBridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled