Employment Solutions Management, Inc. Lead Onsite Staffing Manager in Syracuse, New York
Lead Onsite Staffing Manager
Do you want to utilize your exceptional customer service abilities in a challenging, client-facing role?
We are seeking a motivation-driven Lead Onsite Staffing Manager to join our Remedy Intelligent Staffing team located in Syracuse, NY. If you are a dynamic individual who loves working in a fast-paced environment and helping to change people's lives, then we are the company you have been searching for!
EmployBridge is a place where your career and passion come together.
Fosters a consultative relationship with the client across all levels of management to ensure a clear understanding of the client's business, staffing needs, culture, and program expectations
Develops and executes effective recruiting strategies that deliver the applicant flow and hiring results to meet and exceed fill rate and on-time fill rate goals
Anticipates and understands the local talent market and put in place a workforce planning strategy to ensure a continuous pipeline of quality talent
Delivers client customized new hire orientations
Runs and creates reports to identify workforce challenges. Escalates when appropriate and collaborates with the client to deliver, decline, or adjust expectations (using CRM, Power BI, time/attendance software)
Proactively identifies and raises issues around limited and/or excess staff capacity
Collaborates with the client to address and resolve staff interpersonal, personal, and/or professional development needs
Serves as an escalation point for Client, Procurement, Operations, and HR Managers to discuss issues or requests involving the client program and/or associates
Coaches associates on policies that could have legal implications and involve onsite HR and leads investigations
Maintains high levels of customer satisfaction through regular communication and quarterly business reviews with the client
Oversees team duties and responsibilities, coaches, and develops team, and assigns and ends associate assignments
Conducts audits related to brand and regulatory requirements
Successful track record of increased customer service levels and satisfaction, the enhanced scope of responsibilities, and working relationships with colleagues/management
2+ years of progressive responsibility in operations management and leadership
HR and data management experience
Demonstrable success managing a team or process
Familiarity with a heavy process-oriented environment
Able to lead, organize and build effective and diverse teams
Must have seasoned critical thinking and problem-solving skills
Practical experience and comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
Ability to communicate professionally and effectively across all platforms
The EmployBridge Story
EmployBridge is the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 400+ branches.
EmployBridge offers a competitive benefits package that includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and more. We also offer a variety of career paths and encourage promotion from within.
At EmployBridge, we operate an entire family of specialty staffing companies that include: ResourceMFG, Select Staffing, ProLogistix, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at .
EmployBridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled