Syracuse University Office Coordinator III in Syracuse, New York
This position is part of the team that operates the front facing services of the Barnes Center at the Arch and is cross trained to serve in a variety of positions including, but not limited to, the information desk, individual program reception and the health and wellness phone bank. Position provides assistance and support to students/patients, as well as administrative support to the departmental staff and functions within the Arch (programs include Counseling, Recreation, Health and Health Promotions).
Serve as initial point of contact for students, parents and visitors coming to the Barnes Center at the Arch, with the capacity to interact with over 400 individuals daily. Tasks may include taking basic health information, making appointments, collecting health insurance information, and assisting with the completion of required forms.
Position serves in the health and wellness phone bank by answering incoming phone calls, creating messages in Electronic Medical Record to send to nurses and scheduling appointments daily.
In the summer, this position answers emails in Orange Tracker from students with health insurance questions and data entry of immunization information into the Electronic Medical Record.