Job Information
ASM Global Operations Supervisor at Empower FCU Amphitheater at Lakeview in Syracuse, New York
BE PART OF THE OPERATIONS TEAM AT THE AMPHITHEATER THIS SUMMER!
Embark on a thrilling journey with ASM Global, the global leader in venue management and live event production! With an illustrious reputation as the foremost partner for venue management, ASM Global proudly oversees more than 350 venues worldwide. Our success in operating and investing in the world's most iconic stadiums, arenas, convention centers, and theaters is fueled by unparalleled dedication and profound expertise.
At ASM Global, we go beyond the ordinary. Our commitment to growth, resource optimization, and cutting-edge technology ensures not only the success of our endeavors but also the well-being of our internal team members. We strive to create a dynamic and enriching work environment while consistently delivering exceptional live experiences for our valued guests.
Here’s your chance to be a part of the magic! Empower FCU Amphitheater at Lakeview is looking for fun, motivated people to join our team for a summer of music this concert season!
Why Work for ASM Global Syracuse?
Flexible scheduling
Opportunity to work at an amazing concert venue!
Outstanding experience for your resume!
THE ROLE
As the Operations Supervisor you will lead the Conversion Crew and Custodians in the completion of all aspects of the conversion, cleaning, and maintenance of the venue in preparation for, and cleanup after events. Duties may include setting up and tearing down portable chairs, removable seats, other furnishings and equipment, cleaning and sanitizing restrooms, dressing rooms, Event Center, and other public areas, as well as trash and recyclable cleanup. This is a seasonal, part-time, event-based position that will begin May 2024 and end October 2024.
WHAT TO EXPECT
Direct and supervise personnel, ensuring the day-to-day operations of the venue are met, including meeting the standards of the County Parks Department.
Operate and supervise proper usage of vacuum cleaners, trash compactor, leaf blower, and golf carts.
Lead the proper cleaning of the Event Center, VIP, Box Office, Pavilions, Restrooms, Pathways, Loading Dock, and Lawn before, during, and after concerts and events.
Assist in the development of staff, including training employees on procedures and equipment.
Assist in maintaining equipment, tools, and supply inventory, report irregularities, discrepancies, safety concerns, damage concerns or loss of property promptly to Manager.
When not supervising, perform the tasks of the Custodian and/or Conversion Crew.
Other duties as assigned by Management.
REQUIREMENTS
High School Diploma or equivalent, and
One-year experience in a supervisory role required, -OR-
Equivalent combination of education and experience.
Must be able to maintain predictable and reliable attendance.
Must be able to work irregular hours including nights, weekends, holidays, and unscheduled overtime shifts as needed.
SKILLS YOU’LL NEED
Ability to communicate in a clear, professional, and courteous manner which fosters a positive, enthusiastic, and cooperative work environment.
Excellent hospitality and customer service skills, service standards, guest relations and etiquette.
Basic computer skills including experience with Microsoft Office.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Mature judgment and professionalism in handling all matters.
PHYSICAL ABILITIES
Must have the physical ability to bend, stoop, and maneuver around facility(ies), at times, extensive walking and/or standing for 8-10 hours or greater as required.
Ability to exert well-paced mobility to move quickly to the different areas of the facility as demands require.
Position requires constant walking, climbing stairs, lifting and carrying 75+ lbs.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way states or implies these are the only duties to be performed by the employee occupying this position.
Applicants who need reasonable accommodation to complete the application process may contact (315) 435-8062.
ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.