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Ace Hardware Retail Execution Specialist I - NE Region in Syracuse, New York

We are looking for a Retail Execution Specialist - I that will assist in executing retail projects to help drive new business. This role will also be responsible for effectively merchandising, stocking, executing retail pricing, overseeing store conversion programs, maintaining and communicating all POG changes related to retail execution with and to the Retail Execution Manager, in partnership with the Sales Director, Territory (Account) Manager, Key Account Manager and the Customer(s). Candidate needs to be located in the Northeast region, specifically: Albany/Syracuse, NY; Hartford, CT; Boston, MA. Heavy travel required.

What you’ll do…

  • RETAIL EXECUTION PROJECT WORK: Support Retail Execution projects (as assistant or general project team member) to complete projects with excellence on time and within budget. Assist with leading the MSO and project team to execute the project execution plan, provide updates to the customer and project team, sort and label product and fixture deliveries, supervise and assist with fixture build / moves, de-merchandise/dry set/merchandise/label product, capture before and after project photos and assist with completing any other project documentation (punchlist, project recap, etc.).

  • AD HOC PROJECTS & PLANOGRAM RESETS: Provide merchandising execution support for ad hoc Retail Execution projects, planogram resets and seasonal endcap changes for key accounts by effectively merchandising planograms to increase inventory turns and sales. Partner closely with Sales and Retail Execution to make sure orders are placed (product, specialty fixture / POP, Vestcom – POG books & bin labels) and arrive on time. Follow-up on recent projects and POG resets to ensure replenishment orders are flowing. Assist stores with credits and claims.

  • STOCKING/MAINTAINING SETS OR PLANOGRAMS: For key accounts walk floor, inspect Emery Jensen sets, merchandise and stock product if necessary; create space on POGs and place new products in existing sets; implement add/drops; ensure customer pricing labels are present and in proper place; identify deleted items and implement rollover or replacement SKU; check graphics and POP material as applicable.

  • “AS-IS” STORE PLANS: Create current “as-is” floor plans for strong prospects and newly signed accounts by mapping out and labeling the assortments in each 4 foot section of the store, including end caps. Assist with taking and documenting store measurements for relevant projects.

  • COLLABORATION, COMMUNICATION, & CONTINUOUS IMPROVEMENT: Work collaboratively and cross-functionally with internal and external partners to exceed new business and project cycle time goals; proactively communicate any concerns or challenges to relevant impacted stakeholders; provide on-going feedback on any process, POG, or other improvement opportunities.

What you need to succeed

  • Minimum 3 years of retail or customer service experience or bachelor’s degree with minimum 1 years of retail experience; experience with visual merchandising or store leadership preferred

  • Excellent interpersonal and written/verbal communications skills with customers and colleagues

  • Detail-oriented and extremely organized self-starter able to thrive is a fast-paced entrepreneurial environment.

  • Proven ability to manage multiple tasks, solve problems and meet deadlines.

  • Comfortability reporting into a retail store and traveling by car (provided by EJD) or plane to customers based on region needs.

  • Ability to work autonomously and accomplish objectives in active store environment.

  • Compliant with all aspects of company travel policy

  • Embodies company values, has a positive outlook and growth mindset, customer focused, and committed to on-going continuous process improvement

  • Up to 80% travel required

Essential Functions of the Retail Execution Specialist I role:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Certificates, licenses, registrations: Must have valid driver's license and a good driving record.

  • Travel: Road warrior (at minimum 3 days per week by plane or car).

  • Must occasionally lift and/or move up to 50 pounds.

  • Required to stand, walk, sit, climb a ladder, and talk or hear. The employee is often required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

  • Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.


Compensation Details:

$54000 - $68350

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace / Emery Jensen Distribution also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

  • Incentive opportunities, based on role/grade level (rapid company growth over the past 2 years resulted in incentives being paid out above 125% of your target opportunity!)

  • Generous 401(k) retirement savings plan with company match at 4% of eligible earnings (from day 1 of your first contribution)

  • Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents

  • 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire

  • Company Car, phone and fuel card are provided for field-based positions

  • Flexible working arrangements (Non-Field positions can work from home up to 2 days per week)

  • Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation

  • Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review

  • We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales

  • We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!

  • Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more

  • Birth/Adoption bonding paid time off

  • Adoption cost reimbursement

  • Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events

  • Identity theft protection

* Benefits are provided in compliance with applicable policies.

We want to hear from you!

Emery Jensen Distribution delivers wholesale products and best-in-class service to independent retailers in the Pro Lumber Yards, Home Centers, Paint, Hardware Stores, Decorating Stores, and E-retailer space. Our goal is to support sustainable and profitable growth for our customers by offering the broadest assortments, best pricing, and most knowledgeable team. We have national scale, a regional focus and the commitment to serve our customers and support each other. Come find out why a career with Emery Jensen Distribution is right for you.

Equal Opportunity Employer

Emery Jensen Distribution, a subsidiary of Ace Hardware, is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.


The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 60 countries. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; and Cuautitlán Izcalli, Mexico. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks. For more information, visit or