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WestRock Company Team Support Technician - Entry Level in Syracuse, New York

WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 50,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at .

This position is entry level and the right candidate will be taught skills needed to be successful.

The opportunity:

Support the Mill and Operations Team by performing the following:

  • Know and follow all safety, warehouse, and ISO policies/procedures

  • Inspecting trailers for damage – inside/outside, prior to loading finished roles of paper

  • Placing jack stands and chocks in appropriate positions on parked trailers

  • Sweeping out railcars and trailers thoroughly

  • Making sure packing material (dunnage) is available to keep rolls of paper in position while traveling

  • Making sure finished paper rolls have correct placement and tightness of shipping bands to secure roll for traveling

  • Reviewing customs and shipping paperwork

  • Outbound scaling / controlling dock activity (live loads, drop loads)

  • Communicating with spotters at beginning of each shift on what trailers are needed

  • Back-up scale admin for each shift

  • Correcting hold tags and reassigning rolls

  • Assist with physical inventory

  • Housekeeping

  • Securing railcar and trailer loads

  • Entering drop loads into CMS

  • Helping on paper machine during unplanned downtime

  • Starch unloading

  • Utilize various computer programs

  • Conduct proper shift relief

  • Other duties and responsibilities as assigned

What you need to succeed:

  • High school diploma or equivalent and previous work experience.

  • Ability to successfully train and advance in the pay-for-skills environment.

  • Safety and quality-conscious work habits.

  • Above average written and verbal communication skills.

  • Effective interpersonal and team skills.

  • Must be computer literate with good understanding of Microsoft products and email.

  • Ability to climb stairs, lift 40 pounds unaided, read, respond to Mill signs & information systems, hear/respond to Mill paging systems, alarm, and warning systems

  • Tolerance for heat/humidity (summer months) & cold (winter months) environments

What we offer:

  • Corporate culture based on integrity, respect, accountability and excellence

  • Comprehensive training with numerous learning and development opportunities

  • An attractive salary reflecting skills, competencies and potential

  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.


WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.