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Public Consulting Group Consultant - Aging & Disability in Troy, New York


Public Consulting Group (PCG) is a leading public sector management consulting and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG’s Human Services practice helps state, county, and municipal human services agencies to achieve their performance goals to better serve populations in need. PCG’s seasoned professionals offer proven solutions to help agencies design programs, services, and systems; increase program revenue; cut costs; and improve regulatory compliance with state and federal regulations. To learn more, visit

PCG is committed to a diverse workforce; a reflection of our clients and the people they serve. Our organizational culture attracts and rewards people who are results-oriented and interested in making an immediate impact on their community as well as their own career.


This position is in PCG’s Human Services practice area on the Aging & Disability Services (A&D) team. The A&D team works with states and providers to design, develop, refine, evaluate, and manage programs that support older adults and people with disabilities. Our mission is to help our clients improve the lives of the people they serve. The A&D team is seeking to add a skilled, team-oriented Consultant that will help us fulfill this mission.

The Consultant’s primary responsibilities will be to manage our work with clients, serve as a subject matter expert within their area of expertise, and contribute to proposals and other team sales efforts. Examples of specific responsibilities are described below. This position requires creative thinking as well as a detailed eye and excellent communications skills. Applicants must be able to demonstrate that they can excel both in a fast-paced team environment and autonomously. Experience with government agencies and/or human services organizations – particularly in the aging and disability services area – is preferred but not essential.

Specific Responsibilities:

  • Lead client status meetings, including the preparation of relevant materials

  • Manage complex projects and produce sophisticated workplans and deliverables

  • Develop strong relationships with clients and serve as a key contact for ongoing communications

  • Collect and analyze data and create reports and other written content based on that data

  • Master federal and state policy in your areas of experience/knowledge

  • Supervise and provide direction to project staff, including subcontracted staff

  • Conduct presentations and oral briefings for clients

  • Contribute to and lead proposal efforts, including managing proposal teams, writing content, and coordinating submissions

  • Create communications and/or marketing materials for clients

  • Work with the team to develop new business and growth opportunities

  • Other consulting responsibilities as necessary



  • Excellent verbal and written communications skills

  • Ability to provide excellent client service

  • Strong creative, strategic, and organizational skills

  • Ability to quickly recognize issues and identify solutions

  • Ability to accomplish tasks and goals and move multiple projects forward within a specific timeline and budget

  • Ability to follow, critically evaluate, and improve upon current processes

  • Ability to learn, understand, and apply policy

  • Demonstrated history of perseverance through challenges

  • Attention to detail and ability to analyze and manipulate large data sets with accurate results

  • Ability to work both in a team situation and autonomously

  • Ability to work with colleagues and clients in virtual videoconferencing settings, including Microsoft Teams, Zoom, etc.

  • Proficiency with Microsoft applications, including Word, PowerPoint, and Excel

  • Proficiency or expertise in other software products for communication and marketing, design (e.g. Adobe Creative Suite), data analysis, surveying, etc. (preferred)

    Required Experience:

  • Bachelor’s degree or relevant work experience

  • 5+ years of relevant work experience in the fields of government, information technology, human services, communications, marketing, finance, or the consulting field

  • Project management knowledge and skills

    Preferred Experience:

  • Knowledge or experience with health and human services organizations and/or government agencies

  • Experience managing or supervising staff

  • Change management experience

  • Communications and/or marketing experience, or an interest in building experience in these areas

  • Master’s degree

    Preference for applicants with the ability to geographically locate near one of the listed PCG offices. Applicants from across the US will be considered. Work is currently completed virtually, but the position may eventually require up to 25% travel.


EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

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Job LocationsUS-Home or Remote Position | US-Home or Remote Position | US-NY-Troy | US-IN-Indianapolis

Posted Date1 month ago(6/14/2021 1:12 PM)

Job ID 2021-6730

of Openings 1

Category Consulting

Type Regular Full-Time

Practice Area Human Services

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.