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Public Consulting Group Consultant - Aging & Disability in Troy, New York


Public Consulting Group (PCG) is a leading public sector management consulting and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG’s Human Services practice helps state, county, and municipal human services agencies to achieve their performance goals to better serve populations in need. PCG’s seasoned professionals offer proven solutions to help agencies design programs, services, and systems; increase program revenue; cut costs; and improve regulatory compliance with state and federal regulations. To learn more, visit

PCG is committed to a diverse workforce; a reflection of our clients and the people they serve. Our organizational culture attracts and rewards people who are results-oriented and interested in making an immediate impact on their community as well as their own career.


  • Reviews and be the expert in the business operations for service and efficiency improvements.

  • Evaluates programs and makes recommendations for improvements.

  • Analyzes and interprets federal and state law and regulation.

  • Assesses best practices and provide technical assistance to clients.

  • Manages small projects, staff and tasks with limited supervision while meeting and exceeding performance expectations.

  • Facilitates client discussions.

  • Delegates tasks and responsibilities to team members.

  • Manages daily project functions and client interaction.

  • Participates in sales motions related to the practice.

  • Leads proposal writing teams, including writing sections, coordinating efforts, and preparing proposal submissions.

  • Prepares other written reports and materials for clients.


  • Ability to understand both the service delivery system for programs which are administered by states and monitored by federal regulators.

  • Ability to understand and be an expert in complex federal regulations and requirements.

  • Strong Microsoft Office applications skills.

  • Ability to use sound judgment in completing tasks and to seek guidance when needed.

  • Attention to detail and ability to work with large data sets with accurate results.

  • Ability to move projects forward within a specific timeline and budget while working at a detailed level.

  • Commitment to exceptional client service.

  • Creative problem-solving ability and a consultancy mindset.

  • Dedication to accomplishing goals and challenges presented by clients and management.

  • Ability to interact with various levels of management and with clients.

  • Flexible, self-starter possessing intellectual curiosity.

  • Enthusiasm for life-long learning and staying well-informed about current business issues.

  • Able to follow, critically evaluate, and improve upon current processes.

  • Excellent business writing skills and ability to make presentations to various audiences.

  • Ability to recognize issues and identify solutions.

  • Data analytics skills are a plus (i.e. ACCESS, SQL, SPSS)

  • Experience in person-centered planning, HCBS, or employment for people with disabilities is a plus


  • Bachelor’s degree or 5 years’ experience required and Master’s degree (disability focused or government focused MBA) preferred


EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

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Job LocationsUS-MA-Boston | US | US-NY-Troy | US-IN-Indianapolis

Posted Date3 months ago(9/22/2021 11:21 AM)

Job ID 2021-7111

of Openings 1

Category Consulting

Type Regular Full-Time

Practice Area Human Services

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.