The Salvation Army of the Syracuse Area Mohawk Valley Region Case Manager in Utica, New York
Seeking: compassionate individuals looking to help make a difference!
If you are passionate about making a difference in someone’s life and want to work for an organization that appreciates and recognizes their employee’s success, we encourage you to apply today!
Our Full-time opportunities offer:
Generous time off every year that includes paid holidays, up to 3 personal days, vacation time, and sick time
Employer funded Pension Plan (company contributions begin after 1 year of employment)
Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life
Flexible Spending Accounts
Remitted Tuition program
Eligibility for the Federal Government's Public Student Loan Forgiveness Program
Some of these benefits are also available to Part-time employees as well!
SCOPE AND PURPOSE OF POSITION:
This is a highly skilled generalist position which is responsible for the social services client intervention of the food pantry, emergency/direct client assistance program, provide longer recovery and POH case management services, and children/adult health home care management to clients identified through the Emergency Assistance Program, (EFA), other corps ministries, i.e., youth programs, service units and through community referrals/partnerships
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintain client files, client data base/electronic health record keeping systems
Monthly statistical reporting
Identify eligible and interested individuals, children, and families for POH and care management
Complete all care management and POH required case file/documentation
Responsible for general operations of a comprehensive Pathway to Recovery/EFA for corps social services.
Services involve in person, home visits, community outreach, on-line and/or telephone interventions for individuals and families, in the identified mohawk valley identified counties.
Assist with seasonal services including Holiday Assistance, Long Point Camp, Back to School, etc. when appropriate
Maintain required case load of care management cases and POH families at a time, providing long term support, meeting with clients at least monthly, following requirements, developing individuals service plans (plan of care) and client goals, make needed referrals for community resources, and represent the program/corps in the community.
Assist with community engagement including food link, city/county agencies, UW, etc.
Identify community needs and gaps and work with corps officers and DHQ social services on strategies to address them
Other duties as assigned
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to business needs.
SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS:
• Strong interpersonal and communication skills, with strong client engagement skills• Maintain training requirements for POH and HH care management• Ability to develop strong community partnerships and working agreements• Able to meet all funding compliance requirements• Able to maintain multiple data management systems• Experience with and understanding of impact of; mental health, chronic health, substance abuse conditions for adults, youth, and children in need of service• Understanding of the impact of generational poverty• Able to work in an active office and field-based environment• Requires a vehicle to do field-based services• Position requires standing, walking, pushing, bending, kneeling and the ability to reach above the shoulder• Able to think critically and determine appropriate steps to assure task completion/follow directions
The Salvation Army is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, age, religion, disability status, sexual orientation, veteran status, or any other New York State or federally protected characteristic
Job ID 2021-8186
Category Social Services
Type Regular Full-Time