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Robert Half International Customer Service Specialist in Valhalla, New York

Description

OfficeTeam is in search for our next star Customer Service Specialist! As a Customer Service Specialist working through OfficeTeam, you will be responsible for providing superior quality service to customers of our clients! If you enjoy speaking with people, are a master at conflict resolution, and have a solution-oriented mind-set, we want to hear from you!

Daily Responsibilities

Utilize proprietary software to log conversations with customers and to document actions taken

Responsible for answering 30-40 inbound phone calls daily

Assist customers by offering information on products/services or referring them to the department that is able to follow-up on designated issue

Send out follow-up correspondence to customers with detailed information of issue resolution

Potential to assist with collection of payment via outbound calls

Maintain customer records and update customer accounts

Requirements

Requirements

3-5 years previous experience working in a retail customer service environment OR 1+ year in a call center environment

Ability to multitask by answering customer inquiries while documenting conversation

Ability to type 45+ wpm

Strong customer Service skills and ability to problem solve

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $14.00 - $15.00 / Hourly

Location: Valhalla, NY

Date Posted: March 25, 2020

Employment Type: Temporary

Job Reference: 02970-9502530933

Staffing Area: Office u0026 Administrative

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