Job Information
Empire State University Empire Promise Program Advisor in Various Locations, New York
Location: Various Locations, NY Category: Professional Posted On: Tue Feb 25 2025 Job Description:
Empire State University's Office of Opportunity Programs seeks a full-time Empire Promise Program Advisor with the expectation to provide proactive support and advisement for undergraduate students who are a part of the program. The role requires the incumbent to foster a sense of community, belongingness, and care amongst students.
The Empire Promise Advisor will provide academic advisement, as well as assist in managing a range of student success items, such as taking a helping role in facilitating the Opportunity Programs (OP) new student orientation (Summer/Winter Institute), regular monthly programming, and outreach that encourages close connections between students and the university. The selected incumbent must be knowledgeable about academic advisement, student services, and programming at the college/university level, as well as familiarity with working with adult/post-traditional students, specifically those from diverse backgrounds, and underrepresented populations, in both face-to-face and online learning environments. This position requires dedication to developing innovative ways to reach and engage students, affect student persistence, and provide holistic student development and support.
Responsibilities:
Advisement
Serve as Empire Promise Program (EPP) students' primary mentor (academic advisor) throughout the entire matriculated lifecycle. Provide coaching and student support services by meeting with students regularly and connecting with instructors routinely to ensure the program is informed of all student's academic progress.
Deliver/instruct degree planning to EPP students. Liaise with Academic Review to amend degree plans, as needed. Develop career and graduate school opportunity resources that are attuned to the needs of the EPP student.
Student Services:
Identify and address academic concerns, assisting students who support in finding policies, processes, and services. Collaborate with university offices to ensure students are appropriately supported and informed.
Check student academic progress weekly and follow up with students individually. Check-in with instructors to discuss student progress within their course.
Input and update information into CRM Advise and other university systems.
Program Governance, Support, and Professional Development:
Further their professional development through participation in related program activities.
Represent EPP or OP at necessary meetings and governance.
Assist in other program functions at the discretion of the Director.
Programming:
Play an active role in preparing for and facilitating monthly enrichment programming, and the EPP Extended Student Orientation during the summer and winter.
Assist in the delivery of OP/EPP programming throughout the academic year.
Job Requirements:
Required Qualifications:
A master's degree from an accredited college or university.
A minimum of three years of professional experience in a higher educational setting.
A minimum of two years in academic advising and/or counseling experience.
Prior experience working with college students in digital learning environments and asynchronous and synchronous online settings.
Prior experience working with students from diverse backgrounds, particularly those underrepresented or underserved.
Prior experience in working with opportunity and/or access programs, diverse populations, or disadvantaged students.
Preferred Qualifications:
A master's degree or coursework in higher education, counseling, or a related field.
Experience with adult or non-traditional students.
Bilingual and biliterate in Spanish and English.
Special Information:
May involve occasional travel.
May require occasional evening and/or weekend work.
Applicants must be currently authorized to work in the U.S. on a full-time basis. VISA sponsorship is not available for this position.
SUNY Empire provides employees with robust remote and flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment.
Additional Information:
Rank/Salary: Academic Advisor, SL3 / $60,000.
We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff.
SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.
SUNY Empire provides reasonable accommodation to applicants with disabilities, veterans, or wounded warriors where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at (518) 587-2100 ext. 2240.
In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (518) 587-2100, ext. 2800. It can also be viewed online at our Safety and Security website: www.sunyempire.edu/safety-security/.