New York Seasonal Jobs

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Spectronics Corporation Domestic Customer Service Associate in Westbury, New York

A Customer Service Associate will be responsible for order entries and customer inquiries for specific market(s). Clerks receive orders and inquires via phone, mail, EDI, CRM and website.

  • Checks inventory to make sure requested product is available

  • Confirms price and any appropriate discounts

  • Verifies customer information is correct and up-to-date

  • Informs customer of shipping date and any possible delays

  • Notifies appropriate department of order and shipping date

  • Checks customer account for credit and outstanding payments.

  • Assists with customer inquiries with Customer Service Representatives

  • Files copies of all orders received

  • Assists with overflow from busy season and scheduling (float)

  • Will be assigned accounts

  • Accounting and order entry skills are mandatory

  • Must be extremely organized and could multi-task

  • Excellent verbal, written and interpersonal communication skills