New York Seasonal Jobs

Job Information

Robert Half International Customer Service Representative in WILLIAMSVILLE, New York

Description

Available Positions for Customer Service Representatives!

Further your skills as a Customer Service Representative in the expanding Private Medical industry through this exciting opportunity at OfficeTeam. Do you love building solid customer relationships? Then this position may be for you. This role will be situated in a challenging and dynamic environment. If you're looking for a long-term temporary-to-full-time engagement, and can work in Williamsville, New York, this could be the Customer Service Representative position for you!

Responsibilities

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

  • Manage the fielding and sending of important written business correspondence

  • Manage and place incoming telephone calls

  • Deliver outstanding, friendly customer service in a timely fashion

Requirements

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Excellent verbal and written communication skills

  • No stranger to performing extensive research to resolve complex customer inquiries

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Upbeat, positive attitude and an approach to work rooted in professionalism

  • Customer service experience required

  • Solid understanding of Microsoft Word

  • Proficiency in shipping & receiving

  • Ability to recognize, evaluate, and resolve problems effectively

  • Customer service and office administrative skills

  • Ability to interact effectively with internal and external partners and clients/customers

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

Download our mobile app to take your job search on the go!

Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $16.00 - $20.00 / Hourly

Location: WILLIAMSVILLE, NY

Date Posted: October 14, 2020

Employment Type: Temp to Hire

Job Reference: 02920-0011589788

Staffing Area: Office u0026 Administrative

DirectEmployers