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Windham Mountain Resort F&B Wait Staff  in Windham, New York

F&B Wait Staff

Category

Food & Beverage

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Title: Wait Staff / Banquet Staff

Job Area: Seasons / Mulligan's / Rock'n Mexicana / The Club

Department: Food and Beverage

Reports To: Culinary Services Manager

Overview of Position: The Wait Staff is responsible for providing fast, friendly service and being attentive to guests' needs. They routinely interact with both staff and guests and they are also responsible for maintaining a clean and safe dining atmosphere.

Job Qualifications:

  • Must be 18 years of age.

  • Must have or obtain TIPS certification prior to starting work in the restaurant.

  • Must be comfortable interacting with both staff and guests in a friendly and helpful manner.

  • Must be able to handle a stressful, noisy and crowded work environment.

  • Must be able to regularly lift up to 50 pounds and to remain standing for an entire work shift.

  • Able to make accurate change and operate a credit card machine.

  • Able to maintain numerous checks accurately, uniformly, and neatly.

  • Able to serve both beverage and food quickly, courteously, and efficiently.

  • Able to navigate congested areas with an overhead held weighted tray.

  • Able to wait on numerous tables simultaneously without confusion and work cooperatively with kitchen staff.

Job Duties: The list below best represents many of the tasks you will be asked to perform at some time during your employment at Windham Mountain Resort. This list of duties is not intended to represent all of the tasks you may be asked to perform, however Windham Mountain Resort will never require you to perform a task that is inherently unsafe or that you are not adequately trained to perform.

  • Primary duties include: greeting customers, explaining specials and menu items, taking orders and delivering the orders to the kitchen. The Wait Staff delivers food to customers when it is ready, gets guests condiments or other items to improve the meal, itemizes the bill, delivers it and accepts the payment.

  • Develop a thorough understanding of the NYS Liquor Authority rules and regulations regarding the service of alcohol, as well as company policy and procedure.

  • Have a throughout understanding of Windham Mountain Resort's no buy-back policy.

  • Serve guests in a courteous, efficient, and professional manner and in accordance with standards of service as outlined in training.

  • Maintain a clean work station including: washing of sinks, glasses, utensils and equipment.

  • Clean and reset tables if necessary. Reset the work area for consecutive functions.

  • Assist in the execution of food service preparation, bar promotions and dining room functions.

  • Setting up and breakdown of remote beverage centers throughout the premises.

  • Making mixes, cutting fruit and refilling coffee, chocolate and juice dispensers.

  • Participate in Inventory control tasks.

  • Assist in the preparation of special functions.

It is important to note that while the wait staff is involved in the promotion of a festive atmosphere and the service of alcohol, we expect our employees to maintain a professional appearance and refrain from indulging in any consumption what so ever during work hours.

Work Schedule and Conditions: We are in the business of providing a quality product and experience for our guests. Traditionally our busy periods are during weekends and holiday periods which you will be expected to work. You can also expect to be asked to work extra hours or days on occasion, especially during the holiday periods.

We will attempt to offer consecutive days off and accommodate special scheduling requests, but we cannot guarantee that we will be able to satisfy all requests. We expect employees to arrive promptly.

Dress Code:

  • Name Tag must always be worn - no exceptions.

  • Must be neat and clean - nails clean: overall approachable appearance.

  • Black pant (worn at or above the hips), uniform shirt (issued), apron (issued), black shoes, & black belt.

  • Clothing items should not be wrinkled, frayed, worn, transparent, or too revealing.

Note: You will be required to sign an employee handbook if Windham Mountain hires you. If you are hired, please take time to read through it for a thorough description of Windham Mountain procedures and policies. Please ask your supervisor if you have questions so that you understand the content of the handbook before you sign it.

Position Requirements

Shift

Various Shifts

Location

Tipped Service Staff @WMR

Tags

Full-Time/Part-Time

Part-Time

Position

F&B Wait Staff

Exempt/Non-Exempt

Non-Exempt

Open Date

6/10/2019

About the Organization

Windham Mountain Resort's mission is to provide a premier alpine experience to every guest every day.

Our mission will be achieved through our continued commitment to quality and progress. We will continue to focus on improving the experience of our guests and our staff through the choices we make as a resort and through our actions as Windham Mountain Resort representatives

This position is currently accepting applications.

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