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Windham Mountain Resort Service Technician  in Windham, New York

Service Technician



EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.


Job Title: Service Technician

Job Area: Windham Mountain Sports/Demo Center

Department: Retail Operations

Reports To: Director of Retail

Overview of Position: Windham Mountain Sports carries a vast selection of equipment, clothing and memorabilia. Service Staff is primarily involved in ski/snowboard equipment repair and maintenance using sophisticated mounting and tuning equipment. Proper personal protection equipment (including but not limited to gloves, safety goggles and hearing protection) must be used.

Job Duties: The list below best represents many of the tasks you will be asked to perform at some time during your employment at Windham Mountain. This list of duties is not intended to represent all of the tasks you may be asked to perform, however Windham Mountain will never require you to perform a task that is inherently unsafe or that you are not adequately trained to perform.

  • Perform all aspects of servicing ski/snowboard equipment including but not limited to

  • Mounting and adjustments

  • Tuning

  • Boot fitting

  • Assist customers in any way possible

  • Maintain all shop equipment and tools

  • Operate computerized cash register

  • Operate ski/snowboard service tools and equipment

  • Maintain a clean and safe work environment.

  • Maintain knowledge of the ski area, programs, events, daily snow conditions and any other information that aids in your communication with our guests.

Position Requirements

Job Qualifications:

  • Be at least 18 years old.

  • Must be comfortable interacting with both staff and guests in a friendly and helpful manner.

  • Must be able to handle a stressful, noisy and crowded situation.

  • Must be able to stand for the entire work shift.

  • Must be able to lift skis, boards, boots and poles repeatedly.

  • Have knowledge of mounting and tuning equipment.

  • Have knowledge of ski and snowboard construction.

  • Have knowledge of computer/cash register.

  • Have good math skills.

Work Schedule and Conditions: We are in the business of providing a quality product and experience for our guests. Traditionally our busy periods are during weekends and holiday periods which you will be expected to work. You can also expect to be asked to work extra hours or days on occasion, especially during the holiday periods.

  • We will attempt to offer consecutive days off and accommodate special scheduling requests, but we cannot guarantee that we will be able to satisfy all requests. We expect employees to arrive promptly.

Dress Code:

  • Name Tag must always be worn – no exceptions.

  • Must be neat and clean – nails clean: overall approachable appearance.

  • Business casual attire / jeans allowed.


Various Shifts


Windham Mountain





Service Technician



Open Date


This position is currently accepting applications.